Policies
Exchange Policy
We do not offer returns, but exchanges are available in specific cases.
Exchanges Available In These Cases
✓Wrong product received
✓Damaged product received
✓Missing item in parcel
Unboxing Video Required
To claim any damage or missing item:
- ✦ A clear unboxing video is mandatory
- ✦ Video should start before opening the package
- ✦ Claims without video may not be accepted
Exchange Request Time
24–48 Hours
after delivery to raise an exchange request
Product Condition
Items must be:
- ✦ Unused
- ✦ In original packaging
- ✦ Without damage caused after delivery
Cancellation Policy
Within 2 Hours
of placing the order
After processing, cancellation may not be possible.
For any exchange queries, contact us on WhatsApp or Instagram DM within 24–48 hours of delivery.